1. Company Details
Terms and Conditions TENERIFE.FUN
In compliance with article 10 of Law 34/2002, of 11 July, on Information Society and Electronic Commerce Services, it is stated that the company owning the current website is ROSTA INVESTMENT S.L., with NIF: B72581960 and registered address at Calle Pizarro 6, Ed. Monaco 6.1, Radazul, 38109, Santa Cruz de Tenerife, Spain.
2. Terms of Use Welcome to Tenerife.Fun!
By accessing or using our website, you agree to be bound by these Terms of Use. These terms govern your use of the website and all its content, features, and services. If you disagree with any part of these Terms of Use, you may not access or use Tenerife.Fun.
We reserve the right to:
• Update these Terms of Use at any time. We will post any changes on the website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
• Terminate your access to the website for any reason, at any time, without notice.
Your responsibilities:
• You must be of legal age to use our website.
• You agree to use the website in a lawful and responsible manner, consistent with these Terms of Use.
• You are prohibited from using the website for any unauthorized or
illegal purpose.
3. Services
TENERIFE.FUN is a website that allows users to search, book, and pay for trips, excursions, and rental services offered by third-party suppliers in Tenerife, Spain. We act as a reseller and do not currently offer our own trips or excursions.
4. Booking and Payment Making a Booking:
• You can browse our website to find the trip, excursion, or rental service that interests you.
• Many of our services allow you to select your preferred date and, in
some cases, even the departure time.
• Once you’ve chosen your options, follow the on-screen instructions to complete the booking process.
Payment:
• To confirm your booking, you will need to pay either a reservation fee or the full amount, depending on the specific service.
• We accept payments through credit card, Stripe, and PayPal.
• Once your payment is processed, you will receive a booking confirmation email.
Availability Checks:
• In some instances, availability for a particular service may need to be confirmed directly with the provider.
• If this is the case, we will clearly indicate this during the booking
process.
• You can then contact us by phone or WhatsApp chat to confirm availability before completing your booking.
Cancellation Policy:
• We act as a reseller for the trips, excursions, and rental services offered on our website. The cancellation policy and any applicable refund amounts will therefore vary depending on the chosen service provider. These details will be clearly displayed during the booking process. Please refer to the specific provider’s terms and conditions for their cancellation policy.
• TENERIFE.FUN Cancellation Policy: In addition to the provider’s cancellation policy, TENERIFE.FUN may charge a separate cancellation fee for its service. This fee will be clearly displayed during the booking process.
General Cancellation Timeline:
• In many cases, you will be eligible for a full or partial refund if you cancel your booking at least 24-48 hours before the trip or service starts (depending on the provider).
• Cancellations made with less notice will typically result in no refund.
Cancellations by Tenerife.Fun:
• In the unlikely event that we need to cancel your trip or service for any reason, we will provide you with a full refund of the amount you paid to TENERIFE.FUN.
Please note:
• Prices for all services are listed on the website and include any applicable taxe
6. Disclaimer and Limitations of Liability
TENERIFE.FUN acts solely as a reseller and is not responsible for the performance or quality of the trips, excursions, or rental services offered by third-party suppliers. We make every effort to ensure the accuracy of the information displayed on our website but cannot be held liable for any errors or omissions. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Our liability is limited to the total cost of the service booked through our website.
7. Intellectual Property
The content displayed on the TENERIFE.FUN website, including logos, trademarks, and text, is the property of TENERIFE.FUN or its licensors. You may not reproduce, modify, or distribute this content without our written permission.
User Content:
In addition to the content owned by TENERIFE.FUN, our website may also contain user-generated content, such as reviews, photos, or comments.
You retain all ownership rights to such content, but by submitting it to our website, you grant TENERIFE.FUN a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and translate your content for the purposes of operating and promoting our website.
You are solely responsible for ensuring that you have all necessary rights and permissions to submit user content to our website. You also agree not to submit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or racially or ethnically offensive.
TENERIFE.FUN reserves the right to remove any user content at any time
for any reason.
This addition clarifies your rights regarding user-generated content submitted to your website. It emphasizes that users retain ownership but grant you a license to use it for website operations. It also highlights user responsibility for ensuring they have permission to submit the content and outlines limitations on the type of content allowed.
8. Privacy Policy for Tenerife.Fun
Tenerife.Fun is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website.
We collect personal information from you in a variety of ways when you use our website, including:
• Information you provide: When you book a trip, excursion, or rental service, leave a comment, contact us through a form, or subscribe to our newsletter, we may collect your name, email address, phone number (optional), and any other information necessary to process your request.
• Automatic information: We may automatically collect information about your computer and your use of our website, such as your IP address, browser type, operating system, access times, and the pages you visit.
We use your personal information to:
• Process your bookings and deliver our services.
• Respond to your inquiries and requests.
• Send booking confirmations and other relevant information.
• Personalize your experience on Tenerife.Fun.
• Improve our website and services.
• With your consent, send marketing communications about our offerings.
We will never share your personal information with third parties without your consent, except as required by law.
We use cookies to improve the functionality of our website and to remember your preferences. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.
We retain your booking-related data for a period of 30 days after your
service is completed. This allows us to process refunds, address any concerns you may have, and improve our services.
You have the following rights regarding your personal information:
• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw your consent to the processing of your personal information.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
If you have any questions about this Privacy Policy, please contact us at info@tenerife.fun
We may update this Privacy Policy from time to time. We will post any changes on our website.
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Termination
TENERIFE.FUN reserves the right to terminate your access to our website at any time for any reason.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of Spain. Any dispute arising out of or relating to these Terms and Conditions will be settled in the courts of Tenerife, Spain.
11. Updates to Terms and Conditions
TENERIFE.FUN reserves the right to update these Terms and Conditions at any time. We will post any changes on our website.
10. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and Tenerife.Fun regarding the collection, use, disclosure, and storage of your personal information. This policy supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.
11. Governing Law and Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions. Any dispute arising out of or relating to this Privacy Policy or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Spain.
12. Severability
If any provision of this Privacy Policy is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
13. Waiver
No waiver of any provision of this Privacy Policy by Tenerife.Fun shall be deemed a further or continuing waiver of such provision or any other provision.
14. Updates to This Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email (if you have subscribed to our newsletter) or by a notification on our website before the change is effective. Your continued use of our website after we post any revisions to this Privacy Policy on tenerife.fun will constitute your acceptance of the changes.
